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my search bar stopped showing suggestions although it's enabled

  • 10 replies
  • 1 has this problem
  • 5 views
  • Last reply by omergrigg

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I love the search bar's "suggestions" feature! However, it stopped working a while ago. I have "show suggestions" enabled and I have Firefox set to NOT delete history etc. when exiting. Please help!

I love the search bar's "suggestions" feature! However, it stopped working a while ago. I have "show suggestions" enabled and I have Firefox set to NOT delete history etc. when exiting. Please help!

All Replies (10)

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Try the Firefox SafeMode.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  1. You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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When opening in SafeMode with addons disabled, the search bar suggestions worked. How do I identify the source of the problem now?

Thanks!

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Modified by the-edmeister

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I have disabled all addons and restarted Firefox normally (not safemode) - the suggestions do not work....

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Starting FF with another profile - search bar suggestions work. So what's the next step? I don't want to start fresh with a new profile...

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Short of wasting a lot of time trying to figure out exactly what's wrong with the old Profile, my advice is to stick with the new Profile and recover your personal data files from the old Profile.

Copy specific files from the old Profile to the new Profile.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

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I'll give it a try - thanks!

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You can try to reset the prefs in your old profile as you do seem to changed a lot of them.


Try "Reset all user preferences to Firefox defaults" on the Safe mode start window.

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I found the problem - it was the search plugins. I deleted the content of the "searchplugins" folder (but not the folder) and the search suggestions are working again!