We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

downloading 5.0 but am not offered step 2 which is to drag the icon to applications folder

  • 2 replies
  • 1 has this problem
  • Last reply by James

Haisman
Haisman
more options

When I go thru the download process, the sofware downloads but I can't drag the icon to the applications folder

When I go thru the download process, the sofware downloads but I can't drag the icon to the applications folder

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

James
James
  • Moderator
  • Top 10 Contributor
more options

Duplicate of https://support.mozilla.com/en-US/questions/858870