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Each morning I get a notice to download a Firefox security update. When I click install, I get a message saying Installing Firefox and Connecting to the update server. It never connects; the progress bar just spins all day.

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  • Last reply by cor-el

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Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window.

Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window. Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.