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I have a Windows XP desktop computer. For the last several months, when I go on Facebook, Firefox no longer shows the pictures of the person conversing. It shows their name only. Can you help me?

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  • Last reply by cor-el

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Opening Facebook, ordinarily I would see everyone's picture or the logo they had chosen. Their picture or a flower etc.

Now all I show  is the name of the sender ... or my name if I am the one conversing.  No one's picture or logo is visible.  
There is no other way to explain the problem.   I love Firefox and hope I will not have to uninstall.       Thank you for your assistance.
Opening Facebook, ordinarily I would see everyone's picture or the logo they had chosen. Their picture or a flower etc. Now all I show is the name of the sender ... or my name if I am the one conversing. No one's picture or logo is visible. There is no other way to explain the problem. I love Firefox and hope I will not have to uninstall. Thank you for your assistance.

All Replies (1)

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If images are missing then check that you aren't blocking images from some domains.

See:

You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.