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Ater installing Personas 1.6, Add-ons in the Tools drop-down box is unresponsive

  • 3 replies
  • 60 have this problem
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  • Last reply by danderso

danderso
danderso
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I have the Brand Thunder custom browser installed and after installing Personas 1.6 I noticed that instead of showing 1 Large boom it shows 2 small booms. In an effort to sort the problem I thought I would try removing the add-on, however clicking on Add-ons causes nothing to happen.

In the background I have no script running and this keep appearing: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 Pressing continue causes Firefox to hang and pressing stop script doesn't work as it just comes back again.

I have the Brand Thunder custom browser installed and after installing Personas 1.6 I noticed that instead of showing 1 Large boom it shows 2 small booms. In an effort to sort the problem I thought I would try removing the add-on, however clicking on Add-ons causes nothing to happen. In the background I have no script running and this keep appearing: Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsExtensionManager.js:623 Pressing continue causes Firefox to hang and pressing stop script doesn't work as it just comes back again.

Chosen solution

Try using safe mode to uninstall the add-on, or if that fails you can uninstall it manually. For details see http://kb.mozillazine.org/Uninstalling_add-ons

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All Replies (3)

TonyE
TonyE
  • Moderator
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Chosen Solution

Try using safe mode to uninstall the add-on, or if that fails you can uninstall it manually. For details see http://kb.mozillazine.org/Uninstalling_add-ons

danderso
danderso Question owner
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I still can't access Add-ons even in safe mode, I'll try to delete it manually with the details in the link, thanks.

danderso
danderso Question owner
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After manually deleting the personas folder from my profile everything is now fine, I'm not sure which add-on was the cause of the problem but I'll stick with my Looking For Group theme.