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When in Facebook, I can't click on 'see all comments' unless in safe mode. Yet, when I am in normal mode and disable everything, it still will not work!

  • 3 replies
  • 39 have this problem
  • 1 view
  • Last reply by Chris Ilias

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When in Facebook, clicking on 'see all comments' only works in safe mode. And yet, when in normal mode, disabling everything doesn't help. Why?

URL of affected sites

http://facebook.com

When in Facebook, clicking on 'see all comments' only works in safe mode. And yet, when in normal mode, disabling everything doesn't help. Why? == URL of affected sites == http://facebook.com

Chosen solution

Nothing there looks strange. Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .
Read this answer in context 👍 2

All Replies (4)

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We'll need some more info about your Firefox setup. Go to Help > Troubleshooting Information, then click Copy all to Clipboard. Open a reply to this post, and go to Edit > Paste to paste the info from your Troubleshooting Information page.

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 Application Basics
       Name
       Firefox
       Version
       3.6.3
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       AVG Safe Search
       9.0.0.825
       true
       {3f963a5b-e555-4543-90e2-c3908898db71}
       AVG Security Toolbar
       4.504.019.002
       true
       avg@igeared
       DownloadHelper
       4.7.3
       true
        
       Java Console
       6.0.03
       true
        
       Bookmarks Tab
       1.4
       true
       bookmarks@telega.phpnet.us
       Java Console
       6.0.17
       true
        
       Java Console
       6.0.20
       true
        
 Modified Preferences
     Name
     Value
       browser.history_expire_days.mirror
       180
       browser.history_expire_days_min
       10
       browser.places.importBookmarksHTML
       false
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.cbc.ca/news/
       browser.startup.homepage_override.mstone
       rv:1.9.2.3
       extensions.lastAppVersion
       3.6.3
       keyword.URL
       http://ca.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_ca&p=
       network.cookie.prefsMigrated
       true
       places.last_vacuum
       1274396300
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
more options

Chosen Solution

Nothing there looks strange. Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .
more options

Your solution worked perfectly...thank you! I would add: re-load Firefox and re-login to facebook. Thanks again!