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i could not download from fireftp and get this error message: /Users/claudiomarchiori/Desktop/backup-gigiamarchiori.com-6-1-2010.tar.gz could not be saved, because an unknown error occurred. Try saving to a different location.

  • 3 replies
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  • Last reply by zzxc

AnonymousUser
AnonymousUser
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i could not download from ftp via firefox a file of abt 5G, i got this essage: /Users/claudiomarchiori/Desktop/backup-gigiamarchiori.com-6-1-2010.tar.gz could not be saved, because an unknown error occurred.

Try saving to a different location.

i could not download from ftp via firefox a file of abt 5G, i got this essage: /Users/claudiomarchiori/Desktop/backup-gigiamarchiori.com-6-1-2010.tar.gz could not be saved, because an unknown error occurred. Try saving to a different location.

All Replies (3)

zzxc
zzxc
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Is "claudiomarchiori" the username of the Mac account you are logged into? This error normally results when you're trying to save to another user's folder. (The most common way for this to happen is for preferences to be copied from another user's Firefox profile)

AnonymousUser
AnonymousUser Question owner
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actually i tried to download a back up from my website which has a different login/psw. could this be the reason? if so how do i change the user profile?

zzxc
zzxc
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The username/password from the website is not related - the Mac account is the issue here.

The best fix is to simply choose a different folder to save to. Instead of /Users/claudiomarchiori/Desktop/ , pick another folder.