Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Javascript "Play Video" button not working in Firefox

  • 4 replies
  • 18 have this problem
  • 1 view
  • Last reply by Morbus

AnonymousUser
AnonymousUser
more options

When clicking on "play video" (java), QuickTime will not open while using firefox. It does work in Google Chrome and IE. I have tried using a clean user profile & allowing popups, and I made sure the Java and QuickTime addons were working and up to date.

The problem is with twit.tv/twit. Clicking the "Live" link on google.com does play the live stream, but the actual Java buttons are not working in Firefox.

URL of affected sites

http://twit.tv/twit

When clicking on "play video" (java), QuickTime will not open while using firefox. It does work in Google Chrome and IE. I have tried using a clean user profile & allowing popups, and I made sure the Java and QuickTime addons were working and up to date. The problem is with twit.tv/twit. Clicking the "Live" link on google.com does play the live stream, but the actual Java buttons are not working in Firefox. == URL of affected sites == http://twit.tv/twit

All Replies (4)

Morbus
Morbus
more options

Hello Vobilli.

Can you provide a link for a specific place where this happens? I'd like to test it on my side.

vobilli
vobilli
more options

The URL is http://twit.tv/twit

Morbus
Morbus
more options

Oh, right... I had looked there before, but since I don't have quicktime installed it wasn't showing the video, so I didn't get it :P I'm sorry.

Well, this appears to be a problem with Quicktime. Make sure your quicktime plugin is up to date (Tools > Add-ons > Plugins > Find Updates). If it is and it's giving you problems, you probably should contact Apple for support. Plugins behave differently across browsers, so it's possible that this is a specific issue with the Firefox version of quicktime.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not block JavaScript settings and preferences for interactive web pages

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")