Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Thunderbird email acct using "live.com"

  • 1 reply
  • 1 has this problem
  • Last reply by david

more options

Unable to receive/send emails using my email account (janet.eaton@live.com). Keep getting "login to server imap-mail.outlook.com" with my username failed. I'm able to receive/send emails on iPad and iPhone but not on Windows laptop. This started on July 26th. I also have an outlook account that I don't use...I use the mozilla thunderbird program to manage/organize all emails. Where do I go from here? How can I resume using my email acct on mozilla thunderbird? Can you help? Thank you, Janet Eaton

 bold text

Unable to receive/send emails using my email account (janet.eaton@live.com). Keep getting "login to server imap-mail.outlook.com" with my username failed. I'm able to receive/send emails on iPad and iPhone but not on Windows laptop. This started on July 26th. I also have an outlook account that I don't use...I use the mozilla thunderbird program to manage/organize all emails. Where do I go from here? How can I resume using my email acct on mozilla thunderbird? Can you help? Thank you, Janet Eaton  '''bold text'''

All Replies (1)

more options

Try this: change server to outlook.office365.com, port 993, SSL/TLS and authentication to OAUTH2.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.