Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sky ID on my iPhone

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

warburton-alan
warburton-alan
more options

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a Google error message denying access owing to a violation of Terms of Service. This means I am unable to update and could have future problems with access to Yahoo emails on my iPhone. Can you help? Alan Warburton.

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a Google error message denying access owing to a violation of Terms of Service. This means I am unable to update and could have future problems with access to Yahoo emails on my iPhone. Can you help? Alan Warburton.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Alan, are you sure it's a real message and not a phishing attack? I ask that because there's no obvious reason for Google to be involved in this request.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The first rule for dealing with emails like you describe is never click on links in such an email, but visit or contact the source/website directly and verify that this is valid as trusted websites would never ask you to click a link or edit credentials.