Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keep crashing

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

All Replies (1)

more options

Check this question for an issue with the RelayCam plugin.

You should find this plugin here:

/Library/CoreMediaIO/Plug-Ins/DAL/RelayCam.plugin