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Google Sheets - Scrolling Issue

  • 9 replies
  • 22 have this problem
  • 1142 views
  • Last reply by paul257

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As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Chosen solution

I disabled the Logitech SetPoint addon and the problem was solved.

Read this answer in context 👍 32

All Replies (9)

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Does it still happen in Troubleshoot Mode?

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It DOES NOT happen in troubleshoot mode, when I restart it back in regular mode it still happens. It's really frustrating.

Modified by Maria Quetell

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I have the same issue as of yesterday as well. The one solution that works for me is opening up a private Firefox browser. I tried clearing my cache and refreshing as well and neither worked.

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Chosen Solution

I disabled the Logitech SetPoint addon and the problem was solved.

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@Sean's solution worked for me (disabling the Logitec Setpoint extension)

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@Sean's solution worked for me too. Too bad that Mozilla and/or Logitech can't seem to fix this. My mouse works correctly in Chrome and Edge.

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Does it still happen with the ESR version (115)?

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Sean Thomas said

I disabled the Logitech SetPoint addon and the problem was solved.

This worked for me too!

NOTE: I disabled all Logitech apps in Windows including SetPoint, but that did not help--only disabling the addon in Firefox worked.

Modified by SteviE

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I have the same problem, but also with an Apple Magic mouse, as well as my Logitec mice. The problem happened all on the same date, on all computers, using Firefox and Google Sheets.