Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Thunderbird new version

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by Wayne Mery

more options

The new version won't download. The donation screen comes up. Do you have to donate to download the new version? I need help to upgrade. The thunderbird logo keeps coming up and I can't easily access my emails.

The new version won't download. The donation screen comes up. Do you have to donate to download the new version? I need help to upgrade. The thunderbird logo keeps coming up and I can't easily access my emails.

All Replies (1)

more options

Donating is not required.

I see you are on Windows 10. What is your current version, seen at Help > About?

If you are having trouble downloading Thunderbird, does updating from Help > About show an error?