Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Proxy is refusing connections" but no proxy is configured

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Hemant

more options

Hello,

On Firefox for Android, I get "Proxy is refusing connection" error while attempting to connect to any site on the Internet. But I didn't configure any proxy connection for Firefox! Moreover, this error happens when I use my home Wi-Fi network, but browser works properly when using cellular data or any other Wi-Fi network. Also, browser works for some time if I start VPN (Psiphon in my case), stop Firefox through Android settings, clear cache and start the browser again.

Best regards, Peter

Hello, On Firefox for Android, I get "Proxy is refusing connection" error while attempting to connect to any site on the Internet. But I didn't configure any proxy connection for Firefox! Moreover, this error happens when I use my home Wi-Fi network, but browser works properly when using cellular data or any other Wi-Fi network. Also, browser works for some time if I start VPN (Psiphon in my case), stop Firefox through Android settings, clear cache and start the browser again. Best regards, Peter

All Replies (3)

more options

Good day, you can check your phone on viruses , restart router to factory settings,or calling to your provider for more information about some connection issues.

more options

super.molfar said

Good day, you can check your phone on viruses , restart router to factory settings,or calling to your provider for more information about some connection issues.

Viruses: Checked, not found Router: rebooted, to no avail. Moreover, firefoxes on other devices in the same network are working properly, and there were no network configuration changes recently.

more options

I am also facing similar problem with Firefox 123.1.0 on Android 14. I do not use any VPN or proxy. I have observed the problem mostly on cellular network with different service providers and sometimes on WiFi network. All other applications and browsers on the device are working fine.