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Can’t get to my profile folder.

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  • Last reply by Paul

jdrumheller1
jdrumheller1
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My computer is locked and I have been working all day to try to get to my profile folder to disable captive-portal. I’m signed to FireFox and the menu button I check help and the troubleshooting information tab doesn’t appear.

My computer is locked and I have been working all day to try to get to my profile folder to disable captive-portal. I’m signed to FireFox and the menu button I check help and the troubleshooting information tab doesn’t appear.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
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Hi

If you go to about:profiles in the address bar, you should see your Firefox profiles, each with a button to open the profile folder location.

Remember to completely close Firefox before making changes or moving or copying files in your Firefox profile.