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cookies

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

llcwml
llcwml
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I keep getting this message for just one site The page isn’t redirecting properly An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies.

I have all 3 versions of the address for this site as allowed for cookies I have several sites open in tabs - all others open fine except this. Sometimes this happens at startup and sometimes just with a page refresh Sometimes I have to wait hours & keep retrying, sometimes shutting the system and restarting multiple times will bring it up. This is definitely a firefox problem because I can go to chrome and it opens fine Can you help figure out why this doesn't work?

I keep getting this message for just one site ''The page isn’t redirecting properly An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies.'' I have all 3 versions of the address for this site as allowed for cookies I have several sites open in tabs - all others open fine except this. Sometimes this happens at startup and sometimes just with a page refresh Sometimes I have to wait hours & keep retrying, sometimes shutting the system and restarting multiple times will bring it up. This is definitely a firefox problem because I can go to chrome and it opens fine Can you help figure out why this doesn't work?

All Replies (2)

Terry
Terry
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There may be something wrong with cookies already stored.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window