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Thunderbird keeps asking username and password of a removed account

  • 1 reply
  • 2 have this problem
  • 56 views
  • Last reply by david

Dino
Dino
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Hello there, I had an institutional Gmail account from my university. Since I no longer work there, they deactivated the account today. I saved all my mails on a local folder and removed the account from Thunderbird, however, it keeps asking me to log in in the deactivated account, which is impossible. I don't know how to fix this since the account is no longer listed in Thunderbird. Any suggestions?

Hello there, I had an institutional Gmail account from my university. Since I no longer work there, they deactivated the account today. I saved all my mails on a local folder and removed the account from Thunderbird, however, it keeps asking me to log in in the deactivated account, which is impossible. I don't know how to fix this since the account is no longer listed in Thunderbird. Any suggestions?

Chosen solution

Look carefully, likely in accountsettings. Another test is help>moretroubleshootinginformation. Scroll down and you will see a table showing every account.

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david
david
  • Top 10 Contributor
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Chosen Solution

Look carefully, likely in accountsettings. Another test is help>moretroubleshootinginformation. Scroll down and you will see a table showing every account.