Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

IMAP SMTP settings for Office365

  • 3 replies
  • 3 have this problem
  • 141 views
  • Last reply by jonathan78

Carno
Carno
more options

Hi All,

Until yesterday(5 Aug 22) my Thunderbird with Office365 account was working fine. Suddenly from today, it started asking password and my correct password is not going through. I searched internet and found that it has something to do with Microsoft's updates on security.

I am attaching the error message. Is anybody facing the problem? How to solve this problem.

Thanks in advance

Hi All, Until yesterday(5 Aug 22) my Thunderbird with Office365 account was working fine. Suddenly from today, it started asking password and my correct password is not going through. I searched internet and found that it has something to do with Microsoft's updates on security. I am attaching the error message. Is anybody facing the problem? How to solve this problem. Thanks in advance
Attached screenshots

Modified by Carno

Chosen solution

Me to solved the problem using MS MFA.

Step-1: First enable the multi factor authentication - MFA (aka 2FA) for the user in Office365 admin console. How part you can find anywhere or with MS support. It required a mobile number to send the passcode.

Step-2: In Thunderbird IMAP setting do following.

  1. Server name: outlook.office365.com, port: 993 also enter username as your Office365 email ID
  2. Connection: SSL/TLS
  3. Authentication: OAuth2

Outgoing server: smtp.outlook.office365.com, port: 587

  1. Enter username as your Office365 email ID
  2. Authentication: OAuth2
  3. Connection: STARTTLS

Step-3: In TB preferences, check accept cookies from sites. (You selectively enable for MS live). This is important step.

Once you complete these setting emails will start downloading.

Ref: https://kb.uwm.edu/uwmhd/page.php?id=109671

Thanks.

Read this answer in context 👍 3

All Replies (4)

dotEdus
dotEdus
more options

The same problem happened for me today, too. I double-checked the IMAP settings and password in TB and it still doesn't work. I'll post an update if I find a fix.

Merlinof2
Merlinof2
more options

Same here. I rue the day the company chose to locate their email server to MS365. Nothing but issues and no one to contact for help. Two domains located on MS365 will not allow TB 91.11 to connect. Keep displaying the "Incorrect Password" message. I see there is a version 102 out for windows but it still doesn't seem to be able to connect. I've used TB for, well, seems like forever since reluctantly retiring MR/2 ICE on OS2. Hopefully there is a solution here. I run Linux so Outbreak isn't a viable option.

jonathan78
jonathan78
more options

TB 91.12 -- POP3 e-mail login to Office365 failed.

Auto-update to TB 102.1.2 -- POP3 e-mail login successful.

Carno
Carno Question owner
more options

Chosen Solution

Me to solved the problem using MS MFA.

Step-1: First enable the multi factor authentication - MFA (aka 2FA) for the user in Office365 admin console. How part you can find anywhere or with MS support. It required a mobile number to send the passcode.

Step-2: In Thunderbird IMAP setting do following.

  1. Server name: outlook.office365.com, port: 993 also enter username as your Office365 email ID
  2. Connection: SSL/TLS
  3. Authentication: OAuth2

Outgoing server: smtp.outlook.office365.com, port: 587

  1. Enter username as your Office365 email ID
  2. Authentication: OAuth2
  3. Connection: STARTTLS

Step-3: In TB preferences, check accept cookies from sites. (You selectively enable for MS live). This is important step.

Once you complete these setting emails will start downloading.

Ref: https://kb.uwm.edu/uwmhd/page.php?id=109671

Thanks.

Modified by Carno