Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox update

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by shdwmn

kevinchhim93
kevinchhim93
more options

My firefox updated itself and now all my passwords and bookmarks of 6+ years are gone, please help.

My firefox updated itself and now all my passwords and bookmarks of 6+ years are gone, please help.

All Replies (2)

Terry
Terry
more options

This article may help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

shdwmn
shdwmn
more options

There is no need to panic! It is possible to retrieve your lost data. Please follow the instructions in this article:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks