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I can't seem to install Firefox on my new Samsung - Galaxy Z Flip3 5G

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by Paul

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I get a message that Firefox has been installed, but I can't find it. Shouldn't I see a new app icon? Maybe I just don't know how to get started. The model number is officially this: Model# SM-F711UZGAVZW

I get a message that Firefox has been installed, but I can't find it. Shouldn't I see a new app icon? Maybe I just don't know how to get started. The model number is officially this: Model# SM-F711UZGAVZW

All Replies (5)

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Hi

What version of Android is currently installed on your device?

Is Firefox for Android in the app drawer with all your other apps, or is there a shortcut on a second pane of the Android homescreen?

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I have Android Version 12. A page full of information, like Android security patch level May 1, 2022; UI version 4.1; I show icons for 32 apps, most of which I understand, but nothing says Firefox.

Modified by riden

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If you open the Android Settings app, under Applications, is Firefox listed?

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I show icons for 32 apps, none of which says Android. If I open the Settings App and do a search for "Android", it shows me "Android version," "Android security patch level," "SE for android status," "Android System Intelligence," "Android personalization service," and "Android Auto." I can't find anything labeled "Android Settings." I've checked each of these by touching them, and nothing shows anything about settings.

I must be missing something about the setup of this machine. Maybe I'll try downloading Firefox one more time. Thanks for trying: I've been using computers of one sort or another for 50+ years and there have always been problems, and this is just one more problem.

Modified by riden

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If you search that list again for "Firefox", is it listed?