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Native Fonts not displayed

  • 18 replies
  • 1 has this problem
  • 2 views
  • Last reply by Jonathan73

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Incoming email is displayed in default Thunderbird fonts not the fonts from the sender even though "Allow Messages to use other Fonts " is checked for both Latin and Other Writing Systems

Incoming email is displayed in default Thunderbird fonts not the fonts from the sender even though "Allow Messages to use other Fonts " is checked for both Latin and Other Writing Systems

All Replies (18)

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Its also not sending emails in the chosen font. Some of the fonts are displayed on the other client properly and some are not even though its the same machine so same fonts are installed

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Are you referring to HTML messages or plain text? Fonts are not part of message with plain text messages. For plain text messages, Thunderbird displays them in the font you selected in tools>preferences>general.

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can you post a screenshot of an incoming message after pressing Cntl and U (to show source) and also one of a sent message , showing source. I don't need to see the headers, just the portion showing message portion.

Also, remember that Thunderbird does NOT send HTML unless there is an HTML component, such as bold, italics, font color. Otherwise, it sends plain text. Further, even if you send in a specific font, if the receives don't have the font on their pc, an alternate font will be shown.

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OK Attached are:

1) What the email looks like when it is sent from Outlook 2) The source code when its sent from outlook 3) what it looks like when received in Thunder 4) Source code when received in thunder

All font color is dark blue, not default black

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Image upload feature is not working and no option to upload text so here is the source code as it came out of outlook

<meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><style><!-- /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:"Lucida Handwriting"; panose-1:3 1 1 1 1 1 1 1 1 1;} @font-face {font-family:"Bahnschrift SemiBold SemiConden"; panose-1:2 11 5 2 4 2 4 2 2 3;} @font-face {font-family:Forte; panose-1:3 6 9 2 4 5 2 7 2 3;} @font-face {font-family:"Rockwell Extra Bold"; panose-1:2 6 9 3 4 5 5 2 4 3;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:#0563C1; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:#954F72; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Times New Roman","serif"; color:#002060;} .MsoChpDefault {mso-style-type:export-only; font-family:"Calibri","sans-serif";} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} --></style>

Rockwell Extra Bold<o:p></o:p>

<o:p> </o:p>

Forte<o:p></o:p>

<o:p> </o:p>

Bahn<o:p></o:p>

<o:p> </o:p>

Times New Roman put into bold<o:p></o:p>

<o:p> </o:p>

Rockwell Extra Bold put into Italics<o:p></o:p>

<o:p> </o:p>

Jonathan B Ratner<o:p></o:p>

WWP – Wyoming Office<o:p></o:p>

PO Box 171<o:p></o:p>

Bondurant, WY 82922<o:p></o:p>

Tel: 877-746-3628<o:p></o:p>

Fax: 208-475-4702<o:p></o:p>

<o:p> </o:p>

Speaking for that which cannot speak<o:p></o:p>

<o:p> </o:p>

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There are no attachments. I think they need to be jpg or png or other graphic images. Please also include for a message you send.

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And here is the source code after it is received in Thunder

From - Sun May 8 07:29:51 2022 X-Account-Key: account1 X-UIDL: GmailId180a3dc60aad90e6 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Delivered-To: wyomingfly@gmail.com Received: by 2002:a05:6a10:83d4:0:0:0:0 with SMTP id o20csp2936443pxh;

       Sun, 8 May 2022 06:29:30 -0700 (PDT)

X-Received: by 2002:a05:6870:961c:b0:df:27ec:ed7f with SMTP id d28-20020a056870961c00b000df27eced7fmr4852654oaq.275.1652016570547;

       Sun, 08 May 2022 06:29:30 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1652016570; cv=none;

       d=google.com; s=arc-20160816;
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        YZnQ==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=content-language:thread-index:mime-version:message-id:date:subject
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        9nMA==

ARC-Authentication-Results: i=1; mx.google.com;

      dkim=neutral (bad format) header.i=@westernwatersheds.org header.s=google header.b=PfRwVABy;
      spf=pass (google.com: domain of wyoming@westernwatersheds.org designates 209.85.220.41 as permitted sender) smtp.mailfrom=wyoming@westernwatersheds.org

Return-Path: <wyoming@westernwatersheds.org> Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41])

       by mx.google.com with SMTPS id g18-20020a056870c15200b000edcb6ca258sor2091721oad.5.2022.05.08.06.29.30
       for <WyomingFly@gmail.com>
       (Google Transport Security);
       Sun, 08 May 2022 06:29:30 -0700 (PDT)

Received-SPF: pass (google.com: domain of wyoming@westernwatersheds.org designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com;

      dkim=neutral (bad format) header.i=@westernwatersheds.org header.s=google header.b=PfRwVABy;
      spf=pass (google.com: domain of wyoming@westernwatersheds.org designates 209.85.220.41 as permitted sender) smtp.mailfrom=wyoming@westernwatersheds.org

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;

       d=westernwatersheds.org; s=google;
       h=from:to:references:in-reply-to:subject:date:message-id:mime-version
        :thread-index:content-language;
       bh=OKtRX71vGYpWlfgEKwGi/BE+z0fKu8GAwPE5SzXT3+E=;
       b=PfRwVABy7X54ezTGm+VvdlQU3nE4D8StxPN2hMbu43PnqeA5r4RGT9IPg+FCdoP3Yf
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        PKeMV4L2fNSnZW92Jy3xPE9+zRp8iWpYM0lSi1c8mxpbkSt/gHxWeWPgK/m/Ndv99VCl
        1g6A==

X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;

       d=1e100.net; s=20210112;
       h=x-gm-message-state:from:to:references:in-reply-to:subject:date
        :message-id:mime-version:thread-index:content-language;
       bh=OKtRX71vGYpWlfgEKwGi/BE+z0fKu8GAwPE5SzXT3+E=;
       b=qViJ/jaMfP3BGO5b3eQsh4ymxewzggNITzArp4TF2TTuPT9qtIlIz0+etWMP+oTtrf
        BX1sZkbX9eyZUhfetP3kKQP+/D3znWI3DZReocfdgyalMAmTGY3Hu0ksljxUwOAN9cbu
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        UAleolOXedlvdhJxatYkqvXV2xbz1wtpwCuC4z4ebvL7NkHV+Y5TwO5xf7M+St+/C0aE
        Wd6TDGkw7bT7GNM3tBkiiB2nHd49t6uijQ9x+i9LzNmAvvrqLoeBixKRLGmZcJvWTrZ+
        LTvg==

X-Gm-Message-State: AOAM531sgpilPhEfRi6DaIbshRgEbgBtSa2hF7s5R/lAxEZMJHzStUvF Y/Zx16kJUs0RORBCV1f9IzpBYl8n3p0Bxg== X-Google-Smtp-Source: ABdhPJwIlhqRqWSFyNcKb6ODHYz7K+W38GwszQV88cl6nTk1IvWQFVA/aNxMSvPUJ0zRQTS+hVJnnw== X-Received: by 2002:a05:6870:eaa5:b0:da:b3f:2b45 with SMTP id s37-20020a056870eaa500b000da0b3f2b45mr8202099oap.228.1652016569779;

       Sun, 08 May 2022 06:29:29 -0700 (PDT)

Return-Path: <wyoming@westernwatersheds.org> Received: from GISDesk ([216.147.126.76])

       by smtp.gmail.com with ESMTPSA id em22-20020a0568705b9600b000e686d13890sm935629oab.42.2022.05.08.06.29.28
       for <WyomingFly@gmail.com>
       (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128);
       Sun, 08 May 2022 06:29:28 -0700 (PDT)

From: "WWP - Wyoming Office" <wyoming@westernwatersheds.org> To: "Jonathan Ratner" <WyomingFly@gmail.com> References: <000901d862df$5f2a0cd0$1d7e2670$@westernwatersheds.org> In-Reply-To: <000901d862df$5f2a0cd0$1d7e2670$@westernwatersheds.org> Subject: FW: TEST Date: Sun, 8 May 2022 07:29:23 -0600 Message-ID: <001101d862df$a4a38ac0$edeaa040$@westernwatersheds.org> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_NextPart_000_0012_01D862AD.5A0B8BC0" X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQHf+v+3PDU18gifYRw46UZ17tdiza0FySqQ Content-Language: en-us X-MS-TNEF-Correlator: 00000000D66B52D8A7E808488C006EA02F30FD48E4520301

This is a multipart message in MIME format.


=_NextPart_000_0012_01D862AD.5A0B8BC0

Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit

Rockwell Extra Bold


Forte


Bahn


Times New Roman put into bold


Rockwell Extra Bold put into Italics


Jonathan B Ratner

WWP - Wyoming Office

PO Box 171

Bondurant, WY 82922

Tel: 877-746-3628

Fax: 208-475-4702


Speaking for that which cannot speak

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and part 2 of it as it was longer than 1000



=_NextPart_000_0012_01D862AD.5A0B8BC0

Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="winmail.dat"

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they are saved in both jpg and png

But neither will upload. When you select the file you just get a spinning wheel that never uploads the tiny file

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Okay, let's simplify this. Send me a short HTML message to davidtbirdhelp at gmail dot com and I will reply with an HTML message. I will keep it short. When you receive it, please post the source. That should resolve this. I do not monitor that address normally, but will check in next 10 minutes or so.

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From - Sun May 8 09:15:26 2022 X-Account-Key: account1 X-UIDL: GmailId180a43cd7941f184 X-Mozilla-Status: 0011 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Delivered-To: wyomingfly@gmail.com Received: by 2002:a05:6a10:83d4:0:0:0:0 with SMTP id o20csp2983335pxh;

       Sun, 8 May 2022 08:14:52 -0700 (PDT)

X-Received: by 2002:a05:622a:1493:b0:2f3:8395:764e with SMTP id t19-20020a05622a149300b002f38395764emr11638715qtx.253.1652022892274;

       Sun, 08 May 2022 08:14:52 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1652022892; cv=none;

       d=google.com; s=arc-20160816;
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ARC-Authentication-Results: i=1; mx.google.com;

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      spf=pass (google.com: domain of davidtbirdhelp@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=davidtbirdhelp@gmail.com;
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Content-Type: multipart/alternative;

boundary="------------VcoiZwFRNj16YiIa3yzOi001"

Message-ID: <c851a8ee-5af0-3cd1-0365-4287716af41d@gmail.com> Date: Sun, 8 May 2022 11:14:47 -0400 MIME-Version: 1.0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101

Thunderbird/91.8.1

Subject: Re: Thunder version Content-Language: en-US To: Jonathan Ratner <wyomingfly@gmail.com> References: <a47bfb4e-c935-6959-7a28-4dad41b11bc9@gmail.com> From: david kirk <davidtbirdhelp@gmail.com> In-Reply-To: <a47bfb4e-c935-6959-7a28-4dad41b11bc9@gmail.com>

This is a multi-part message in MIME format.


VcoiZwFRNj16YiIa3yzOi001

Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

Thanks for sending, This is also *HTML* message. Please post source received.

On 5/8/2022 9:54 AM, Jonathan Ratner wrote: > *This version is from Thunder (Rockwell is listed as uninstalled even > though its on the same machine as the outlook version and is installed *


VcoiZwFRNj16YiIa3yzOi001

Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">

Thanks for sending, This is also <font size="4" color="#000080">HTML</font> message. Please post source received.

On 5/8/2022 9:54 AM, Jonathan Ratner wrote:
This version is from Thunder (Rockwell is listed as uninstalled even though its on the same machine as the outlook version and is installed
<lt-container></lt-container>


VcoiZwFRNj16YiIa3yzOi001--
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Please post a screenshot of how my message appeared in inbox, Thanks,

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Sent via email as "Add Images" process not working

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Thanks. That confirms that HTML messages are being shown properly, so there is something else involved if your friend's messages are not displaying as HTML. Earlier, you showed source of message from your friend, but now how it appears in inbox. Please do a screenshot of that. My hope is it signifies something.

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Just sent the 2 printscreen via email

All this stuff is coming from the same machine.

The only difference is the client used.

I am needing to find a replacement for Outlook as the older versions dont support OAuth, so testing out Thunder as the replacement

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My interpretation is that Thunderbird is working properly, and you are testing it against HTML created by Word 14. What you have sent to me works as designed. Send an HTML message to yourself and I think there will be no problem. HTML works everywhere for TB users; otherwise, we would have thousands of complaints. The TEST message you sent earlier was properly displayed as HTML.

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Check email one more time and hopefully we are OK