Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2 step verification

  • 4 replies
  • 1 has this problem
  • 34 views
  • Last reply by FredMcD

more options

My bank and gmail require 2 step verification with option to skip next time. I continue to get same request but not if I use MIcrosoft Edge browser. How can I correct this so can continue to use Firefox. If I cannot correct this, will be forced to use another browser.

My bank and gmail require 2 step verification with option to skip next time. I continue to get same request but not if I use MIcrosoft Edge browser. How can I correct this so can continue to use Firefox. If I cannot correct this, will be forced to use another browser.

Chosen solution

Thank you for your reply. I followed your instructions but it didn't resolve my problem. I then rreread your cojmments and I think I changed the cookies setting and my problem went away.

Read this answer in context 👍 0

All Replies (4)

more options

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address box. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

more options

There is a change in Firefox 96 related to cookies and insecure sites.

See also:

As a workaround for now you can modify this pref on the about:config page to revert this change.

  • about:config => network.cookie.sameSite.laxByDefault = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

more options

Chosen Solution

Thank you for your reply. I followed your instructions but it didn't resolve my problem. I then rreread your cojmments and I think I changed the cookies setting and my problem went away.

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.