Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe PDF versus Firefox HTML Document

  • 1 reply
  • 1 has this problem
  • 30 views
  • Last reply by TyDraniu

more options

My Adobe PDFs have all switched to Firefox HTML documents without my wanting or ever requesting it to happen. Are you able to tell me why this might have happened? Would you have a step-by-step guide for idiots to reverse this change-over and get back my PDFs? Please remember that I am 72 and a tad slow on the technical side. Thanks for any help you might be able to offer.

My Adobe PDFs have all switched to Firefox HTML documents without my wanting or ever requesting it to happen. Are you able to tell me why this might have happened? Would you have a step-by-step guide for idiots to reverse this change-over and get back my PDFs? Please remember that I am 72 and a tad slow on the technical side. Thanks for any help you might be able to offer.

Chosen solution

Hi, as I understand, the icon and the filetype description has been unexpectedly changed to "Firefox HTML document", but this is not a pdf conversion. It's still the same intact PDF. Just set the default pdf reader back to Acrobat and everything will back to normal.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi, as I understand, the icon and the filetype description has been unexpectedly changed to "Firefox HTML document", but this is not a pdf conversion. It's still the same intact PDF. Just set the default pdf reader back to Acrobat and everything will back to normal.