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Emails

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

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How do I stop emails being automatically deleted after about 1 month? They don't go to trash.

How do I stop emails being automatically deleted after about 1 month? They don't go to trash.

All Replies (3)

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That sounds like your providers retention policy. Remember your email in IMAP account is synchronized to their server, so if they remove mail from the account for any reason, it will reflect in Thunderbird's copy.

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Thanks Matt, It's odd that this problem only occurs on one account despite there being three others with identical settings. Should I perhaps try POP do you think? Brian

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What does you provider have to say about retention policies? You have not mentioned who your provider is, so It is not like I can go exploring on my own.