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Cannot download gzipped (.gz) files

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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About a month ago I was able to download gzipped files (MySQL databases) from phpMyAdmin on both my localhost and cPanel with no problem. I’ve since upgraded to 94.0.1 and now these files are a fraction of the size they should be. There is no problem with uncompressed or .zip downloads. The gzipped files download fine with Microsoft Edge. Please help.

About a month ago I was able to download gzipped files (MySQL databases) from phpMyAdmin on both my localhost and cPanel with no problem. I’ve since upgraded to 94.0.1 and now these files are a fraction of the size they should be. There is no problem with uncompressed or .zip downloads. The gzipped files download fine with Microsoft Edge. Please help.

All Replies (4)

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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What content is in the files if you open them in a file viewing utility for inspection ?

Is that an error page ?

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I tried turning off enhanced tracking protection, but that didn’t help. I’m don’t think SmartBlock is to blame since I see that was introduced in Firefox 87 and this problem only arose since 93 I believe. In any case I tried changing extensions.webcompat.enable_shims to false but it didn’t help. I tried running Firefox in troubleshooting mode, but that had no effect. Of course before I wrote I tried deleting all cookies and history and restarting Firefox. I think the important detail is that this only happens with the .gz download, not the .zip or the uncompressed file. The download itself is an SQL database. I tried it with many databases. A typical example is for a database with 150 or so tables only the first table is in the file. I already mentioned this problem does not occur with Edge. I’ve since also checked with Vivaldi, which also works fine.

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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.