Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Expands all folders on startup

  • 2 replies
  • 1 has this problem
  • 126 views
  • Last reply by AyTifosi

more options

Hello, A few weeks ago the "sort folders" add-on stopped working. What seems to be around the same time, upon startup Thunderbird expands all the folders. I have disabled all the add ons - Manually sort and ExQuilla for Exchange are the only ones I use. ExQuilla is still running.

I have closed the folders, then Thunderbird, then gone into the profile folder and deleted the Pancea.dat folder (there was just the one). Upon startup again - all the folders are expanded.

I've read though the MozillaZine forum and didn't find any help there. (http://forums.mozillazine.org/viewtopic.php?f=39&t=520331).

Any suggestions would be much appreciated.

Hello, A few weeks ago the "sort folders" add-on stopped working. What seems to be around the same time, upon startup Thunderbird expands all the folders. I have disabled all the add ons - Manually sort and ExQuilla for Exchange are the only ones I use. ExQuilla is still running. I have closed the folders, then Thunderbird, then gone into the profile folder and deleted the Pancea.dat folder (there was just the one). Upon startup again - all the folders are expanded. I've read though the MozillaZine forum and didn't find any help there. (http://forums.mozillazine.org/viewtopic.php?f=39&t=520331). Any suggestions would be much appreciated.

Chosen solution

Thank you for your help. Yes, it did fix this after opening and closing TB a few times. Now, all the accounts and inboxes are showing, which is way better then every folder including the archives.

Thank you again!

Read this answer in context 👍 0

All Replies (2)

more options

Try this: close TB, delete session.json and folderTree.json from the profile folder, then restart TB a few times to see if the collapse state is retained.

more options

Chosen Solution

Thank you for your help. Yes, it did fix this after opening and closing TB a few times. Now, all the accounts and inboxes are showing, which is way better then every folder including the archives.

Thank you again!