Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error messages

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by Terry

Bruce
Bruce
more options

I keep getting error messages in a pop-up at the bottom left of the Firefox window that says that the internet connection is "lost" and a few seconds later another pop up appears that says the connection is "restored." Firefox is unresponsive during the interval but the Windows 10 OS does not indicate any change in my internet connection during this period. What is going on?

I keep getting error messages in a pop-up at the bottom left of the Firefox window that says that the internet connection is "lost" and a few seconds later another pop up appears that says the connection is "restored." Firefox is unresponsive during the interval but the Windows 10 OS does not indicate any change in my internet connection during this period. What is going on?

All Replies (5)

FredMcD
FredMcD
more options

First, have your ISP check your service.

Second, turn off your modem, wifi, anything between the computer and the net. Wait about 10 seconds. then turn them back on.

Also, reboot your system.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What kind of internet connection do you use ? Is this a direct hardware connection (network card) or do you use a USB connection or wireless (WiFi) connection ?

Bruce
Bruce Question owner
more options

It's an ethernet connection.

Bruce
Bruce Question owner
more options

BTW, this pop-up appears intermittently only when I am in a tab with Facebook opened.

Terry
Terry
more options

I get something similar on Facebook occasionally, a message saying chat is 'unavailable'.