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logging in

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

Sonyy89
Sonyy89
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As of today I am unable to login to the Vudu website. Tired deleting all the cookie and trackers and changed the Firefox privacy and security settings to standard. Still Vudu doesn't recognize my password. Tried changing the password several times while on the phone with Vudu tech support. I can login if I use Edge or Chrome. What's the problem?

As of today I am unable to login to the Vudu website. Tired deleting all the cookie and trackers and changed the Firefox privacy and security settings to standard. Still Vudu doesn't recognize my password. Tried changing the password several times while on the phone with Vudu tech support. I can login if I use Edge or Chrome. What's the problem?

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.