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Upon loading any website that uses my Webcam or Microphone, Firefox crashes, and crashes immediately upon reloading Firefox and the associated website.

  • 1 reply
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  • Last reply by FredMcD

Andrew
Andrew
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Upon loading any website that uses my Webcam or Microphone, Firefox crashes, and crashes immediately upon reloading Firefox and the associated website.

Examples include: Roll20, Spelltable.

I do now the series of events that lead to the crash but not the reason why it crashes.

Upon loading any website that uses my Webcam or Microphone, Firefox crashes, and crashes immediately upon reloading Firefox and the associated website. Examples include: Roll20, Spelltable. I do now the series of events that lead to the crash but not the reason why it crashes.

All Replies (1)

FredMcD
FredMcD
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Please provide a public link (no password) that we can check out. No Personal Information Please !

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support