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idmsa.apple.com doesn't load

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

thejim
thejim
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Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and spins. Works fine on Firefox on my iPhone. I've disabled add-ons and cleared history and set all security settings to allow everything, but the site won't load. Any suggestions what to do to get it working? thanks!

p.s. just tried with appleid.apple.com and it also spins and spins and doesn't let me login.

Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and spins. Works fine on Firefox on my iPhone. I've disabled add-ons and cleared history and set all security settings to allow everything, but the site won't load. Any suggestions what to do to get it working? thanks! p.s. just tried with appleid.apple.com and it also spins and spins and doesn't let me login.

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Looks like you may be blocking something. Check the same section in my screenshot for cookies that are being blocked.

Modified by jonzn4SUSE

thejim
thejim Question owner
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I turned off Enhanced Tracking Protection for apple.com and allowed all Apple cookies. Still didn't fix the issue.

FredMcD
FredMcD
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Last reply by thejim 1 hour ago

Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.