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Emails have disappeared from my folders

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  • 1 has this problem
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  • Last reply by Matt

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My emails are disappearing from my folders and subfolders. They are nested inside "Archive" but are on the server - the folders and emails were always on my iPhone in the Mail app. Nothing has changed in terms of settings. I went to reorganize my folders today and noticed that the hundreds of emails I had were gone. I went to double check on my phone and I briefly saw the messages before it refreshed and they disappeared.

I haven't had any issues with emails deleting from inbox. How do I get these back - are they stored somewhere locally, or is there a trick to get them back? For the time being I turned on "do not delete emails" in case the Archive was autodeleting (even though it never had before).

My emails are disappearing from my folders and subfolders. They are nested inside "Archive" but are on the server - the folders and emails were always on my iPhone in the Mail app. Nothing has changed in terms of settings. I went to reorganize my folders today and noticed that the hundreds of emails I had were gone. I went to double check on my phone and I briefly saw the messages before it refreshed and they disappeared. I haven't had any issues with emails deleting from inbox. How do I get these back - are they stored somewhere locally, or is there a trick to get them back? For the time being I turned on "do not delete emails" in case the Archive was autodeleting (even though it never had before).

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What is your mail providers retention policy? sounds like they may be deleting mail over a certain age.