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Not receiving emails, and only sending but not putting in sent folder

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by Jogger65

Jogger65
Jogger65
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Loaded up emails this morning only to find that there were none in the inbox, which there always is. On loading my gmail there were several emails received overnight. As I have the two linked, I know they should have been in Thunderbird. Tried to send an email and although it states email sent, there is nothing in the sent folder, and the attached message comes up. Anyone any ideas. All i've done so far is turn the router off and back on again, but no joy.

Loaded up emails this morning only to find that there were none in the inbox, which there always is. On loading my gmail there were several emails received overnight. As I have the two linked, I know they should have been in Thunderbird. Tried to send an email and although it states email sent, there is nothing in the sent folder, and the attached message comes up. Anyone any ideas. All i've done so far is turn the router off and back on again, but no joy.

Chosen solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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All Replies (3)

Jogger65
Jogger65 Question owner
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Loaded up emails this morning only to find that there were none in the inbox, which there always is. On loading my gmail there were several emails received overnight. As I have the two linked, I know they should have been in Thunderbird. Tried to send an email and although it states email sent, there is nothing in the sent folder, and the attached message comes up. Anyone any ideas. All i've done so far is turn the router off and back on again, but no joy. Attached screenshots

Oops, forgot the screenshot.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Jogger65
Jogger65 Question owner
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Worked for me ............... thanks very much.