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Duplicate accounts created through Telus/Gmail migration

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by ranson1

ranson1
ranson1
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As the subject line popped up before I typed it I assume this is a familiar issue.

I now have duplicate accounts which I cannot edit because (in server settings) I get An account with this name already exists. Please enter a different account name I also get the pop-up (below) for my pop account password every time I log-in - which I cancel.

Could you point me in the direction where this must have been answered previously. Thanks.

As the subject line popped up before I typed it I assume this is a familiar issue. I now have duplicate accounts which I cannot edit because (in server settings) I get ''An account with this name already exists. Please enter a different account name'' I also get the pop-up (below) for my pop account password every time I log-in - which I cancel. Could you point me in the direction where this must have been answered previously. Thanks.
Attached screenshots

Chosen solution

just change the name of the account the cursor is blinking in. Then you can do what you want.

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All Replies (2)

Matt
Matt
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Chosen Solution

just change the name of the account the cursor is blinking in. Then you can do what you want.

ranson1
ranson1 Question owner
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Thanks Matt. I've been fretting over this for months. Which I'd realized it was that easy.