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Can receive, but not send

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

joelfg
joelfg
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I cannot send email. I can receive no problem. I am with Spectrum for my email and ISP. I have quadrupled checked my SMTP information multiple times, including with Spectrum. They won't support 3rd party email programs, so won't help me. I don't want to use another email address (I have been sending and receiving for years,.) or use their webmail just to send. This started about a year ago, not sure what version of FF I was using at the time. I am using version 78.4.0 currently. I have tried changing ports from 465 to 587 and back with no change. I have even tried rebuilding the account. Every time I send an email I get this message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again.

I have contacted Spectrum about this and they said that the SMTP server is working fine. I would assume so since I can receive mail. This is so infuriating. Hopefully someone can give me some ideas that I haven't tried.

I cannot send email. I can receive no problem. I am with Spectrum for my email and ISP. I have quadrupled checked my SMTP information multiple times, including with Spectrum. They won't support 3rd party email programs, so won't help me. I don't want to use another email address (I have been sending and receiving for years,.) or use their webmail just to send. This started about a year ago, not sure what version of FF I was using at the time. I am using version 78.4.0 currently. I have tried changing ports from 465 to 587 and back with no change. I have even tried rebuilding the account. Every time I send an email I get this message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again. I have contacted Spectrum about this and they said that the SMTP server is working fine. I would assume so since I can receive mail. This is so infuriating. Hopefully someone can give me some ideas that I haven't tried.

Chosen solution

Spectrum email settings are confusing. Try mail.twc.com on port 587, connection security = none, authentication = password, transmitted insecurely, and User name = email address. It might also work with STARTTLS security.

https://support.mozilla.org/en-US/questions/1297771

https://www.roadrunneremail-rr.com/time-warner-cable-twc-imap-pop3-smtp-email-settings

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Spectrum email settings are confusing. Try mail.twc.com on port 587, connection security = none, authentication = password, transmitted insecurely, and User name = email address. It might also work with STARTTLS security.

https://support.mozilla.org/en-US/questions/1297771

https://www.roadrunneremail-rr.com/time-warner-cable-twc-imap-pop3-smtp-email-settings