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administrator permission

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Joseph F Dunphy MBA
Joseph F Dunphy MBA
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My problem is close to that. When I try to log on, it asks for administrator permission, and I don t have a password for administrator permission. I do have the two step authentication, and you basically go around in circles, getting on Firefox to download and update, but you can t really update, because it asks for administrator permission, and doesn t allow you a forgot passcode option. How can I be admitted to two accounds, both double verified, and not be recognized as an administrator? Wasted 2 hours on this access to my own accounts. Box Canyon.

My problem is close to that. When I try to log on, it asks for administrator permission, and I don t have a password for administrator permission. I do have the two step authentication, and you basically go around in circles, getting on Firefox to download and update, but you can t really update, because it asks for administrator permission, and doesn t allow you a forgot passcode option. How can I be admitted to two accounds, both double verified, and not be recognized as an administrator? Wasted 2 hours on this access to my own accounts. Box Canyon.

All Replies (2)

Eve
Eve
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It's asking for administrator access through windows, not Firefox. You need to find out what your administrator password is on your windows device

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Check that Firefox isn't set to run as Administrator.

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.

Make sure all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder.