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won't access mic for google phone after latest update

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  • 1 has this problem
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  • Last reply by bth731

bth731
bth731
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Mint 19.2 / Lenovo X230 - latest update for firefox broke mic input for google phone app. Is there a fix to get mic to work? Update before, box would open asking to use mic. Before that earlier update, there was a box to tick that would always allow mic and I was never asked again.

Mint 19.2 / Lenovo X230 - latest update for firefox broke mic input for google phone app. Is there a fix to get mic to work? Update before, box would open asking to use mic. Before that earlier update, there was a box to tick that would always allow mic and I was never asked again.

All Replies (2)

user1321319
user1321319
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

bth731
bth731 Question owner
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did not fix. Got mic working on other apps. Works with google phone/voice in Chromium web browser. Could be Google problem.