Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email account stuck on Drafts and can't get to Inbox etx

  • 2 replies
  • 1 has this problem
  • 22 views
  • Last reply by Mike Gibb

Mike Gibb
Mike Gibb
more options

After saving an email to drafts today, I discovered that my email account on my PC was stuck on "Drafts". When I close it down and re-open it shows the normal page with Inbox, Outbox, Junk etc as normal for a fraction of a second before going back to Drafts. Can anyone advise me what to do?

After saving an email to drafts today, I discovered that my email account on my PC was stuck on "Drafts". When I close it down and re-open it shows the normal page with Inbox, Outbox, Junk etc as normal for a fraction of a second before going back to Drafts. Can anyone advise me what to do?

Chosen solution

Help/Troubleshooting, click Open Folder to open the profile folder, close TB, delete or rename session.json. When you restart TB, then close it, then restart, the folder and tabs that were open at last exit should appear when you restart the program. The session.json file stores a snapshot of the tab and window layout each time TB is closed.

Read this answer in context 👍 3

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Help/Troubleshooting, click Open Folder to open the profile folder, close TB, delete or rename session.json. When you restart TB, then close it, then restart, the folder and tabs that were open at last exit should appear when you restart the program. The session.json file stores a snapshot of the tab and window layout each time TB is closed.

Mike Gibb
Mike Gibb Question owner
more options

Sorted. Many thanks for your help