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Why Latest version 72.0.2 (64-bit) Mozila firefox not able to play video on this link https://www.amazon.in/dp/B07X4PXKZQ/ref=psdc_1805560031_t4_B081RTYX3L?th=1

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  • 2 have this problem
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  • Last reply by FredMcD

acorp25
acorp25
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I get Video play Error Mozila Firefox version 72.0.2 (64-bit) "Sorry this video is unsupported on this Browser " 

weblink https://www.amazon.in/dp/B07X4PXKZQ/ref=psdc_1805560031_t4_B081RTYX3L?th=1

Same video plays smoothly in Chrome Browser.

I get Video play Error Mozila Firefox version 72.0.2 (64-bit) "Sorry this video is unsupported on this Browser " weblink https://www.amazon.in/dp/B07X4PXKZQ/ref=psdc_1805560031_t4_B081RTYX3L?th=1 Same video plays smoothly in Chrome Browser.

All Replies (1)

FredMcD
FredMcD
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It plays okay for me on v54 and v72.

Please explain the problem in detail. What happens? What are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop