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Download isn't stopping, completing after having downloaded pdf ok

  • 5 replies
  • 1 has this problem
  • 7 views
  • Last reply by Paul

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Downloading pdf's. But notification for a successfully downloaded pdf clones another that does not seem to complete.

Downloading pdf's. But notification for a successfully downloaded pdf clones another that does not seem to complete.
Attached screenshots

All Replies (5)

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Hi

So that I can look into this further here, what is the web address that you are trying to download a file from?

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Primarily Wikipedia but it has happened on my colored Pencil magazine too. So it isn't website specifically. And it doesn't seem to matter the number pdf's or their size.

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Hi

I have just tried this myself and on the same page and was able to download the article as one file.

Looking at the screenshots, I think that you may be using a less than strong Wi-Fi connection. A full (and long) article like the one that you are trying to download would be best saved to .pdf using a strong and reliable wi-fi connection.

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Have a strong, reliable wifi connection. The problem doesn't happen every time. And this only seems to happen with pdf files, I create using the print function from the page submenu.

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Hi

If you have any articles the cause the same problem every time (try on differetn days), please let us know what they are and i may be able to look into this further for you.