Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox disabled all Add-ons. Attempting to download replacement Add-ons returns "Download failed. Please check your connection." error message.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Andrew

janeku
janeku
more options

Today, 4th of May 2019 my Firefox suddenly after startup give me message that all of my add-ons has been disabled during non-valid certificate and suggested to make replacement for them. After check, I lost all of my add-ons and NONE of available ones on your web page was able to download, giving me "Download failed. Please check your connection." error message. Looks like this is an issue that affect all FF users all around the world. I am using 66.0.3 64-bit version on Ubuntu 18.04.2 version. I hope this issue will be solved asap. Regards,

Today, 4th of May 2019 my Firefox suddenly after startup give me message that all of my add-ons has been disabled during non-valid certificate and suggested to make replacement for them. After check, I lost all of my add-ons and NONE of available ones on your web page was able to download, giving me "Download failed. Please check your connection." error message. Looks like this is an issue that affect all FF users all around the world. I am using 66.0.3 64-bit version on Ubuntu 18.04.2 version. I hope this issue will be solved asap. Regards,

All Replies (1)

Andrew
Andrew
  • Moderator
more options

We are currently experiencing issues with add-ons. A fix is on the way. We apologize for any inconvenience caused. https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047