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thunderbird 60.6.0 crashes on start after update

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by Toad-Hall

a.hein
a.hein
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Thunderbird crashes on start after it was updated today (21.03.2019) to Version 60.6.0. My OS is Windows 7. I tried using safe mode for Thunderbird and Windows but nothings helps. 

The last Crash-ID is: bp-49d35046-f63b-45cf-883f-cab220190321
Thunderbird crashes on start after it was updated today (21.03.2019) to Version 60.6.0. My OS is Windows 7. I tried using safe mode for Thunderbird and Windows but nothings helps. The last Crash-ID is: bp-49d35046-f63b-45cf-883f-cab220190321

Chosen solution

Sounds definately an issue with TB. Just in case something did not go all as according to plan with the update, could you try the following and report back on results. Download from Thunderbird.net and run. You do not need to uninstall.

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

Sounds definately an issue with TB. Just in case something did not go all as according to plan with the update, could you try the following and report back on results. Download from Thunderbird.net and run. You do not need to uninstall.

a.hein
a.hein Question owner
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Thank you, this worked. Indeed, I thought, that I had to uninstall first and to backup my profile and everything.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Good to hear all is ok. Could you mark my previous comment as 'Chosen Solution', so if anyone else is looking for a solution on similar issue it can more easily located. Thanks.