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for some reason, i can't download my statements from my bank anymore. the bank says it's not on their side. help!

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by janjanecki

janjanecki
janjanecki
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The error message I receive is: windows cannot access the specified devices, path or file. You may not have the appropriate permissions to access this item.

The error message I receive is: windows cannot access the specified devices, path or file. You may not have the appropriate permissions to access this item.

All Replies (3)

WestEnd
WestEnd
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janjanecki said

The error message I receive is: windows cannot access the specified devices, path or file. You may not have the appropriate permissions to access this item.

This is a Windows O/S permission privilege problem not a Browser issue. How are you trying to save the statement?

Shadow110
Shadow110
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HI, please disable your McAfee® WebAdvisor and then restart Firefox and see if you still get the error on the page.

janjanecki
janjanecki Question owner
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West end: to download my bank statements, i go to the statement i want, click to download it, open the download and then save it to my folder.