We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I see most of the text on my Facebook page and when I run google searchs?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

Sick_Puppy
Sick_Puppy
more options

When I open Firefox, my home page is Facebook. Since the last update, this opens with almost nothing visible. Photos become visible along with a little of the writing if I run my cursor over the page, but most of the text remains hidden. When I do google searchs, the same thing happens. I have tried reopening in another tab, but it does the same thing. How can I fix this?

https://screenshots.firefox.com/7QddBDJazgZmWUWF/www.facebook.com

When I open Firefox, my home page is Facebook. Since the last update, this opens with almost nothing visible. Photos become visible along with a little of the writing if I run my cursor over the page, but most of the text remains hidden. When I do google searchs, the same thing happens. I have tried reopening in another tab, but it does the same thing. How can I fix this? https://screenshots.firefox.com/7QddBDJazgZmWUWF/www.facebook.com

Chosen solution

Hi, there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings Recommend turning Clearfont on if it is the issue.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 1

All Replies (1)

Shadow110
Shadow110
more options

Chosen Solution

Hi, there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings Recommend turning Clearfont on if it is the issue.

Please let us know if this solved your issue or if need further assistance.