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Can't receive emails - existing answers not applicable

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Zenos

Carolofdawes
Carolofdawes
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I can neither receive nor send emails via Thunderbird. I can can however access them via my ISPs web-based email interface, which is BT. When Thunderbird tries to access the server I get the message "Sending of password for account ......@.... did not succeed. Mail server responded: Server error. Please try later". As advised elsewhere here, I have checked and account settings and password are correct, I have not downloaded a more recent version of Thunderbird. The system was working perfectly up until last night. The failure started this morning. I have tried rebooting but no luck. Is there anything I can do or is the problem at the BT end?

I can neither receive nor send emails via Thunderbird. I can can however access them via my ISPs web-based email interface, which is BT. When Thunderbird tries to access the server I get the message "Sending of password for account ......@.... did not succeed. Mail server responded: Server error. Please try later". As advised elsewhere here, I have checked and account settings and password are correct, I have not downloaded a more recent version of Thunderbird. The system was working perfectly up until last night. The failure started this morning. I have tried rebooting but no luck. Is there anything I can do or is the problem at the BT end?

Chosen solution

Mail server responded: Server error.

This is a BT problem.

Read this answer in context 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Mail server responded: Server error.

This is a BT problem.

Carolofdawes
Carolofdawes Question owner
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So nothing I can do then except nag them if it doesn't clear up? Their usual excuse is problems with migrating from Yahoo. Thank you for your reply Christ1

Carolofdawes
Carolofdawes Question owner
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You're right Christ1. Email has finally started downloading again into Thunderbird.

Zenos
Zenos
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My own btinternet.com account is noticeably erratic.

BT's email service is routed via yahoo, and I rather think that's where the wheels come off.