Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Key combinations slow down thunderbird (Mac). CAUSE: ram

  • 4 replies
  • 3 have this problem
  • 3 views
  • Last reply by Mattanorak

Mattanorak
Mattanorak
more options

Hi,

By this, I mean that in TB, if I close a message by clicking CMD-W (standard close Window keystroke), I get a beachball and then eventually the window closes. In fact, if I do anything with keyboard shortcuts (CMD-N for New Message, CBD-B for Bold text, etc), then TB waits for a while, the beachball spins, the CPU usage goes up and eventually it's released and carries on.

I found as a workaround, don't use the keyboard shortcuts (not ideal), so click File, Close to close the window, click on the B icon to make the text bold, etc.

The same happens in TB safe mode. 52.6.0 (64-bit)

Anyone else seen this - and know of a solution, please? Thanks!

Hi, By this, I mean that in TB, if I close a message by clicking CMD-W (standard close Window keystroke), I get a beachball and then eventually the window closes. In fact, if I do anything with keyboard shortcuts (CMD-N for New Message, CBD-B for Bold text, etc), then TB waits for a while, the beachball spins, the CPU usage goes up and eventually it's released and carries on. I found as a workaround, don't use the keyboard shortcuts (not ideal), so click File, Close to close the window, click on the B icon to make the text bold, etc. The same happens in TB safe mode. 52.6.0 (64-bit) Anyone else seen this - and know of a solution, please? Thanks!

Modified by Wayne Mery

Chosen solution

Well, wouldn't you know it... I decided to reset the PRAM to see if that made any difference and it didn't. So I did it again - and BINGO! Seems to have fixed the issue.

Read this answer in context 👍 0

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

I've seen this reported before, and if I remember correctly is fixed by updating OS X. What version are you at now? Have you tried updating?

Mattanorak
Mattanorak Question owner
more options

I'm on the very latest (High Sierra 10.13.3), no updates waiting to be installed.

Mattanorak
Mattanorak Question owner
more options

There can't only be 2 of us that have this issue if it's an OS issue?

Mattanorak
Mattanorak Question owner
more options

Chosen Solution

Well, wouldn't you know it... I decided to reset the PRAM to see if that made any difference and it didn't. So I did it again - and BINGO! Seems to have fixed the issue.