Unable to download firefox Mac
When I go to download Firefox on my Mac it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I tried multiple times to download it.
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You can check for issues with your Mac user account.
There might be a problem with permissions/ownership of involved folders/files preventing access. You can check for problems with the profiles.ini file that registers profiles.
See:
You can try these steps:
- delete the profiles.ini file to make Firefox create a new (default) profile
- use the Profile Manager to create a new profile
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles - register an orphaned profile that isn't listed in the Profile Manager
You can find the profiles.ini file in this hidden location:
- Mac: ~/Library/Application Support/Firefox/
You can recover an orphaned profile via these steps:
- use the Profile Manager to create a new profile
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles - click "Choose Folder" in the Profile Manager
- browse to the location of this profile to register this profile in the Profile Manager and use this profile
See "Profile was moved or renamed":
Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox. Only use "Choose Folder" to recover an profile that isn't listed in the Profile Manager.
If this didn't work then check the read/write permissions and owner or remove the Mozilla/Firefox folder in both main/root and local/cache locations.
Location of the cache files.
- Mac: ~/Library/Caches/Firefox/Profiles/