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Firefox interface doesnt load properly, any tips other than clean reinstall?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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This has happened on 56 and 57.

When i first start-up firefox if i go to the menu bar and click on a heading it will not open the sub-menu.

If i try to save an image the click-right menu will not open.

If a page sends an old fashioned alert box it is not visible and effectively blocks the browser.

If i restart the whole thing renders properly

This has happened on 56 and 57. When i first start-up firefox if i go to the menu bar and click on a heading it will not open the sub-menu. If i try to save an image the click-right menu will not open. If a page sends an old fashioned alert box it is not visible and effectively blocks the browser. If i restart the whole thing renders properly

All Replies (2)

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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 26.0 r0 Shockwave Flash 27.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 27.0.0.183

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?