Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not save (update) passwords after update to 50.0.

  • 1 reply
  • 3 have this problem
  • 8 views
  • Last reply by cor-el

primem0ver
primem0ver
more options

A couple weeks ago I updated to version 50.0 from a previous version (hadn't updated in a while... since 48 or so). Ever since my update, it always asks to update my password for work which i recently changed (sometime last week). However, the new password is never saved. Every time I log into my work site (which is several times a day) I have to retype my password. I get the same popup "Update password?" every time, I hit the update button, and it never updates.

A couple weeks ago I updated to version 50.0 from a previous version (hadn't updated in a while... since 48 or so). Ever since my update, it always asks to update my password for work which i recently changed (sometime last week). However, the new password is never saved. Every time I log into my work site (which is several times a day) I have to retype my password. I get the same popup "Update password?" every time, I hit the update button, and it never updates.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you update the password in the Password Manager?

You can double-click the name field and the password field in the Password Manager to edit this item. Options/Preferences -> Privacy & Security: Logins: "Saved Logins" -> "Show Passwords"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Modified by cor-el