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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Shadow110

tpgdb9
tpgdb9
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Recently, whenever I play YouTube videos, and also on other sites randomly, my tabs crash.

This is the signature I get from the YouTube crashes: EMPTY: no crashing thread identified; OK

Let me know if you need any other info. bold text

Recently, whenever I play YouTube videos, and also on other sites randomly, my tabs crash. This is the signature I get from the YouTube crashes: EMPTY: no crashing thread identified; OK Let me know if you need any other info. '''bold text'''

All Replies (1)

Shadow110
Shadow110
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Try this please : https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration This is usually the cause of this issue. If above does not work proceed here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.