Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updated to lastest version, websites still report it as an old version.

  • 3 replies
  • 2 have this problem
  • 13 views
  • Last reply by cor-el

Munimula
Munimula
more options

FireFox 55.0.3 on Windows 7 Pro. When connecting to various web sites I receive a message stating that they no longer support old versions of FireFox, yet I am running the latest version.

FireFox 55.0.3 on Windows 7 Pro. When connecting to various web sites I receive a message stating that they no longer support old versions of FireFox, yet I am running the latest version.

Chosen solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on waterfox version 26. probably some sort of addon has overwritten it. please see here in order to reset the user-agent settings in firefox and fix this problem: How to reset the default user agent on Firefox

Read this answer in context 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on waterfox version 26. probably some sort of addon has overwritten it. please see here in order to reset the user-agent settings in firefox and fix this problem: How to reset the default user agent on Firefox

Munimula
Munimula Question owner
more options

Worked perfectly, Thanks for the help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that the System Details list next to the question shows multiple Flash plugins.

  • Shockwave Flash 27.0 r0
  • Shockwave Flash 21.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.